New and Updated Training

Office Procedures and Technology

Office Procedures and Technology focuses on preparing participants for positions in an office setting. The videos focuses on the necessary skills that range from using email and the Internet to the use of integrated applications and office suites. They also cover the soft skills including customer satisfaction, ethics, and telephone manners along with information systems.

Sessions

• Session 1 - The Office Environment
• Session 2 - Office Competencies
• Session 3 - Managing Information to Enhance Productivity
• Session 4 - Communicating in Written Form
• Session 5 - Communicating Orally
• Session 6 - Telephone Communications
• Session 7 - Banking and Payroll
• Session 8 - Financial Reports and Procedures
• Session 9 - Time and Workstation Management
• Session 10 - Meetings and Travel
• Session 11 - Records Management
• Session 12 - Processing Mail
• Session 13 - Planning and Advancing Your Career
• Session 14 - Ongoing Professional Development

More Information

For more information, go to Office Procedures and Technology.

Questions?

If you have any questions or need assistance, please Contact Us.